Net Promoter Score
Background, calculation methodology, assumptions, advantages and disadvantages.
Key takeaways from the
Prediction Machines-The Simple Economics of Artificial Intelligence
My notes(excerpts) from the excellent
Edwise - exploiting the long tail of education
A business that leverages the long tail.
The Paint Industry
The industry is more complicated than you think it is.
Payment cards at malls
The logic behind why some malls have their own cards for payment.